TIME FRAME FOR RETURNS
You can return any unmodified item within 24 (twenty-four) hours of delivery.
WHAT'S ELIGIBLE FOR RETURN?
1.Damaged products
If the item delivered to you is in a damaged condition. In the case of minor damage
(like chip-off/scratch/peel-off, torn stitches on upholstery or carpets) customers can
choose not to return the item and instead request a carpenter service from Hokybo.com to fix the damage.
2.Manufacturing Defect
If the item delivered to you is defective. A defect is the unfortunate result of a flaw in manufacturing,
which hinders the product’s intended use (e.g. imbalance, wooden joints opening, etc). Please note that
natural characteristics of the material used, like appearance or texture (especially for solid wood products) are not defects.
4.Incomplete product
If the product delivered to you is incomplete or has components missing.
5.Unsatisfied /Incorrect Product
If the product delivered to you is incorrect or you are unsatisfied with the product.
For more information please read our return and the cancellation policy here.